Privacy Policy
Last updated: 6/16/2025
Purples Window Services respects your privacy and is committed to protecting the personal information that you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our window cleaning and pressure washing services, visit our website, or otherwise interact with us.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Who We Are
Purples Window Services
3575 Anne Marie Dr.
Phone: (814) 464-7038
Email: purpleswindowservices@gmail.com
Website: https://purpleswindowservices.wordpress.com
Owners: Nick Momeyer & Eli Olszowka
We provide professional window cleaning and pressure washing services to residential and commercial customers.
2. Information We Collect
We may collect the following types of information:
2.1 Information You Provide Directly
- Contact information: your name, email address, phone number, service address, and preferred contact method.
- Booking and quote details: information about your property (e.g., property type, size, number of windows, service preferences), and any notes you provide.
- Communication records: emails, messages sent through our website or directly to our email, and notes from phone calls or text messages.
No online payments:
We do not collect or process payment information through our website. Any payments are arranged directly with you (for example, in person, by check, or through another agreed method outside the website).
2.2 Information Collected Automatically (Website)
When you visit our website, certain information may be collected automatically, such as:
- Usage data: IP address, browser type, device information, pages visited, time and date of your visit, and referral URLs.
- Cookies and similar technologies: small data files stored on your device to help our site function properly and to improve your experience. For more details, see the “Cookies” section below.
2.3 Information from Third Parties
We may receive limited information about you from:
- Online directories or platforms where you find, contact, or review our services (for example, if you reach us through a listing or leave a review).
3. How We Use Your Information
We use your information for purposes including:
- Providing and managing our services:
- Scheduling appointments and providing window cleaning and pressure washing services.
- Preparing and sending quotes, confirmations, and follow-up messages.
- Communication:
- Responding to inquiries and customer support requests.
- Sending appointment reminders, rescheduling notices, or updates regarding your service.
- Business operations:
- Maintaining customer records and service history.
- Improving our services and customer experience.
- Monitoring usage of our website for analytics and quality control.
- Legal and security purposes:
- Complying with legal and regulatory obligations.
- Detecting and preventing fraud, abuse, or other harmful activity.
- Protecting our rights, property, and safety, and that of our customers and the public.
Where required by law, we will only process your personal information when we have a lawful basis to do so (such as your consent, the performance of a contract, legal obligations, or our legitimate business interests).
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Help the website function correctly.
- Remember certain preferences where applicable.
- Understand how visitors use our website so we can improve it.
You can usually choose to set your browser to remove or reject cookies. Please note that if you choose to disable cookies, some parts of the website may not function properly.
If required by local regulations (such as in the EU/UK), we may display a cookie banner and request your consent for certain non-essential cookies.
5. How We Share Your Information
We do not sell your personal information.
We may share your information in the following situations:
- Service providers: with trusted third parties who help us operate our business, such as:
- Website hosting and analytics providers.
- Email or messaging service providers.
- Legal and safety reasons: when required to do so by law or in response to valid requests by public authorities, or when we believe disclosure is necessary to protect our rights, safety, or property, or that of others.
- Business transfers: in the unlikely event of a merger, sale of company assets, or similar business transaction, your information may be transferred as part of that transaction.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services to you.
- Maintain accurate business and tax records.
- Resolve disputes and enforce our agreements.
- Comply with legal requirements.
When we no longer need your information, we will take reasonable steps to securely delete or anonymize it, where possible.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
8. Your Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information, which can include:
- Access: requesting a copy of the personal information we hold about you.
- Correction: asking us to correct or update inaccurate or incomplete information.
- Deletion: requesting that we delete some or all of your personal information, subject to legal and contractual restrictions.
- Restriction or objection: objecting to or requesting restrictions on how we process your information in certain circumstances.
- Portability: requesting a copy of your information in a structured, commonly used, and machine-readable format (where applicable).
To exercise any of these rights, please contact us using the details in the “Contact Us” section below. We may need to verify your identity before responding.
You can also:
- Opt out of marketing communications (if applicable): If we send marketing emails or texts in the future, you will be able to opt out by following the instructions in those messages or by contacting us directly.
- Manage cookies: by adjusting your browser settings and, if present, preferences on our website cookie banner.
9. Children’s Privacy
Our services are not directed to children under the age of 16 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without appropriate consent, we will take steps to delete that information.
10. Links to Other Websites
Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or the content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, please contact us at:
Purples Window Services
Attn: Privacy
3575 Anne Marie Dr.
Email: purpleswindowservices@gmail.com
Phone: (814) 464-7038
Purple's Window Services 